Privacy Policy

Data Controller

F Cleaning Solutions

📧 Email: contact@fcleaningsolutions.com
📍 Address: Hollywood Ave, Hillside-NJ

We act as the Data Controller for your personal data under the Brazilian General Data Protection Law (LGPD) and, if you are a resident of California, also under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Information We Collect

We may collect the following categories of personal data:

Full name

Email address

Phone number

Address (for service delivery)

Service preferences or special instructions

IP address and device/browser information

Pages accessed and navigation data (cookies)

Any other data you voluntarily provide via forms or communication

Purpose of Collecting Data

We collect your personal data for the following purposes:

To provide our cleaning services – including scheduling, confirmations, and on-site delivery.

To manage customer support – responding to inquiries, complaints, or rescheduling requests.

To issue invoices and fulfill legal or tax obligations.

To send updates, promotions, or feedback requests (only with your consent).

To improve our website by analyzing user interactions and performance.

To ensure safety and prevent fraud.

Legal Basis for Data Processing

We process your data based on:

Your explicit consent

The performance of a contract (e.g., service provision)

Legal or regulatory obligations

Our legitimate interests, provided they do not override your rights

Sharing of Personal Data

We do not sell your personal data.

We may share data only with:

Service providers (e.g., CRM tools, email marketing platforms) that comply with data protection regulations

Government or regulatory authorities if required by law

Payment processors or invoicing tools

All third-party processors are bound by confidentiality and data protection agreements.

Storage and Security

Your data is securely stored using industry-standard technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction.

We retain your data only as long as necessary for the purposes mentioned or as required by law.

Your Privacy Rights

Under the LGPD and CCPA/CPRA, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw your consent

Request data portability

Opt-out of marketing communications

Restrict the use of your sensitive data

Know if your data is sold or shared and opt-out if applicable (CCPA/CPRA)

📧 To exercise these rights, please contact: [contact@fcleaningsolutions.com]

 Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic

Enhance your browsing experience

Personalize content

You can manage or block cookies via your browser settings.

Notice for California Residents

If you are a California resident, you may:

Request to know what personal data we collect and how we use it

Request deletion of your personal data

Opt-out of the sale or sharing of personal data (we do not currently sell data)

Limit the use of sensitive personal information

Exercise these rights without discrimination

We offer a "Do Not Sell or Share My Personal Information" option upon request.

 International Users

By accessing our website from outside Brazil or the U.S., you consent to the transfer and processing of your data in accordance with this policy and applicable laws.

Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the updated date.

We encourage you to review this Privacy Policy regularly.

📬 Contact

If you have any questions about this Privacy Policy or your data rights, please contact us:

📧 Email: contact@fcleaningsolutions.com
📍 Address: Hollywood Ave, Hillside-NJ

F Cleaning Solutions